Overview
Shipment status changes can trigger email notifications to customers or Admin users. For example, changing a shipment’s status to Shipment has Arrived can send the customer an email confirming that their shipment has arrived.
Statuses That Can Trigger an Email
The following shipment statuses can be configured to trigger an email:
- Shipment has Arrived
- Inbound driver has checked in
- Inbound driver has been dispatched
- Inbound driver is at dock
- Inbound driver has been unloaded
- Shipment has been delivered to booth
- Empties have been placed in booth
- Outbound driver has checked in
- Outbound driver has been dispatched
- Outbound driver is at dock
- Outbound driver has been loaded
To set up email triggers for one or more shipment statuses, contact support@tellingstone.com.