To display images, videos, PDFs, or other files in a product or event description on the Storefront, upload the file through the Storefront’s Upload Images area, then use its URL in the description.
Video Tutorial
Watch this video for a walkthrough of uploading files for use in descriptions.
Why Upload Files Through the Storefront?
Admin is behind secured access, so files uploaded directly in Admin may not be accessible on the Storefront. The exception is when a form provides a Browse button for a file, such as an event logo or product image. Those files are stored in the database.
For other files you want to include in a description, upload them through the Storefront and copy the file URL into the description in Admin.
File size: Files must be 10 MB or smaller. Compress files where possible.
Upload a File for Use in a Description
- In Admin, click Go To Storefront in the upper-right corner.
- On the Storefront, click Upload Images in the upper-right corner. This option is available to Admin users and is not shown to customers.
- Under File Management, click Browse and select the file to upload.
- Click Upload File. Make sure the file name contains no spaces or special characters.
- When the file appears in the list, copy its path from URL to use in Custom URL. Use that URL to add the file to the description in Admin.
Supported File Types
Boomer supports these file types for upload:
- .jpg
- .png
- .gif
- .mp3
- .mp4
- .m4a
- .xls
- .xlsx
- .ai
- .ico