Search for an Existing Order

Overview

You can find an existing order from the event’s Contacts, Exhibitors, or Orders area. Use the Orders search area to filter orders by exhibitor, booth, contact email, order details, supplier, or product code.

Find an Order from Contacts or Exhibitors

  • Go to Event > Contacts, find the contact, and open their orders. See Exhibitor Contacts.
  • Go to Event > Exhibitors, find the exhibitor, and open their orders. See Exhibitors.

Search for an Order

To search for an order from the event’s Orders area:

  1. Open the event.
  2. Click Orders in the event’s submenu.
  3. Enter criteria in one or more search fields, then click Search. Click Clear to remove the search criteria.

Order search area 

Search Fields

Field Name Description
Exhibitor Search for an exhibiting company by entering any part of its name. The text can appear anywhere in the name.
Booth Number Enter a whole or partial booth number. The search finds booth numbers containing the text you enter.
Email Enter a whole or partial email address to search by the order contact’s email.
Order Date The date the order was created.
Order Number Enter the complete order number. Partial searches are not supported.
Order Status Select an order status from the list.
Payment Status Select a payment status from the list.
Supplier Select a supplier to find orders that include that supplier.
Code Enter a product code to find orders that include that product.