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Use the Gratuity report to determine the amount due on orders where the revenue type is connected to gratuity schedules (see Tax and Gratuity Schedules for more information on setting up gratuity percentages).
Gratuity PDF
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Field Name Available Values Default Event All active events in the store. All Departments All active departments. All Revenue Start Date Any date None Revenue End Date Any date None Status(es) Payment Pending
Confirmed
Cancelled
ClosedActive Statuses (Payment Pending, Confirmed and Closed).
Group By Status
Yes
NoYes (determines whether the summary and detail results are grouped and subtotaled by Order Status.