Full Training Library

View the full training library playlist here.  We recommend watching in the suggested playlist order.

Full Boomer Training Library

For individual videos:

• Boomer Overview & Basic Navigation
• Events Training Topics
  • Event Basics- Event Details
  • Event Basics- Exhibitors
  • Event Basics- Contacts
• Order Management Topics
  • Orders Grid Video
  • Process Outstanding Balances
  • Create an Order for an Existing Exhibitor
  • Create an Order for a New Exhibitor
  • Create an Order for a Third Party EAC
  • Order Summary
  • Cancel an Order
  • Processing Refunds
  • Add Custom Item
  • Add Custom Item for a Credit
  • Copy Orders
• Delivery Topics
  • Delivery Grid Video
  • Order Items Grid
  • Creating a Work Order at the Service Desk
• Managing Your Admin Users Topics
  • Managing Your Admin Users
  • The Is Active Flag for an Admin User
  • Security Roles & Creating Customized Roles
• Product Management Topics
  • Adding Products
  • Updating Product Pricing
  • Creating Price Tiers
  • Lock Event Pricing (see help topic here)
  • Making Products Inactive
• Merge Customers
• Bill of Lading Topics
  • Configuration of the Bill of Lading
  • Using the Bill of Lading
• Storefront Topics
  • Storefront Experience
  • Venue Exhibitor Storefront Experience
• Multi-Factor Authentication Video