Deposits

Video Tutorial

Overview

The Deposits area lets you manage a customer’s deposit schedule, record deposits received, and track deposits applied to orders.

To open Deposits, open the exhibitor’s details and click Deposits in the left navigation menu.

Deposits Due grid 

Deposit Summary Values

The Deposits area displays these calculated values above the grid:

Field Name Description
Total Revenue Total charged revenue for the customer. This does not include estimated revenue.
Deposits Due Total deposits entered on the Deposits Due tab.
Deposits Rec’d Total deposits entered on the Deposits Received tab.
Order Balances Due Total balances due across all orders.
Remaining Deposits Due Total deposits entered minus deposits already received.
Deposits Applied Total deposits applied to orders.
Deposits Remaining Total deposits still available to apply to order balances.

Deposits Due

Add a Deposit Due

To add a deposit due:

  1. Click Add Deposit Due at the top or bottom of the grid. A form will appear.
  2. Complete the deposit details.
  3. Click Save.
Field Name Description
Name/Purpose Name of the deposit, such as initial deposit or final deposit.
Due Date Date the deposit is due.
Due Type Choose Amount or Percentage. This determines whether the deposit is a fixed amount or a percentage of the customer’s order totals.
Due Amount Amount or percentage due.

Add Deposit Due form 

Edit a Deposit Due

  1. Open the exhibitor’s details and click Deposits.
  2. On the Deposits Due tab, find the deposit and click Edit in its row.
  3. Make your changes and click Save.

Note: If you change the percentage for a deposit, click Update Deposits Due above the grid to recalculate the deposit amounts.

Delete a Deposit Due

  1. Open the exhibitor’s details and click Deposits.
  2. Find the deposit on the Deposits Due tab and click the trash can icon in the far-right column. Delete icon
  3. Click OK to confirm the deletion.

Update Deposits Due

If a deposit is entered as a percentage, you may need to recalculate it when orders are added after the deposit schedule is set up. Click Update Deposits Due to recalculate the deposit amounts using the percentages entered. The summary values above the Deposits grid will also update.

Deposits Received

Record customer deposits on the Deposits Received tab.

Deposits Received tab 

Add a Deposit Receipt

To record a deposit received:

  1. Open the customer’s Deposits area and click the Deposits Received tab.
  2. Click Add Deposit Receipt at the top or bottom of the grid. A form will appear.
  3. Complete the receipt details.
  4. Click Save.
Field Name Description
Payment Type

Type of deposit provided by the customer.

The available values are managed in the Boomer Keyword Manager. See Keywords and the Deposit Payment Keywords definition.
Date Received Date the deposit was received.
Received Amount Amount of the deposit received from the customer.
Reference Number Optional reference number for the deposit.
Notes Optional notes about the deposit.
Date Posted Date the deposit was posted.

Add Deposit Receipt form 

Edit a Deposit Receipt

  1. Open the exhibitor’s details and click Deposits.
  2. Click the Deposits Received tab.
  3. Find the deposit and click Edit in its row.
  4. Make your changes and click Save.

You cannot edit a deposit receipt if any portion of it has been applied to an order.

Delete a Deposit Receipt

  1. Open the exhibitor’s details and click Deposits.
  2. Click the Deposits Received tab.
  3. Find the deposit and click the trash can icon in the far-right column.
  4. Click OK to confirm the deletion.

You cannot delete a deposit receipt if any portion of it has been applied to an order.

Deposits Applied

The Deposits Applied tab lists the portions of deposits received that have been applied to the customer’s orders.

Deposits Applied tab 

Apply a Deposit to an Order

After a deposit has been received, you can apply it as a payment to one or more orders. Apply the payment as usual, but select Deposit Withdrawal as the payment method.

Deposit Withdrawal amount available for payment

If Deposit Withdrawal is not available in the Payment Method list, you may need to activate it in your store. See Configure the Deposit Withdrawal Payment Method for instructions.

Apply a Deposit to Multiple Orders

You can apply a single deposit across multiple orders to pay down their balances. Select Apply Deposits at the top of the Orders grid.

Apply Deposits option in the Orders grid

The next screen lists orders for customers with available deposits that can be applied.

Orders available for deposit application

Select the orders to include, or use the checkbox at the top left of the grid to select all. Boomer applies deposits to the selected orders, starting with the earliest-created order. If the available deposit does not cover all selected order balances, the remaining balances will appear in the results grid.