Batch Processing Outstanding Balances

 

Payments for orders with outstanding balances may be processed in batch.  This command can have a heavy hand since you are charging all outstanding balances to the cards on file connected to the order. 


This option may be controlled with a security role setting.  You can give this access to only certain users by adjusting a security role setting.  For more information, see Store Security.


To access this option, open the event and go to the Orders grid:

 

Process Balances

The grid displays all orders with outstanding balances.  The balance due appears in the right most column. 
 

This option process only balances due; if a customer is owed a refund, you should process the refund individually.  For information on how to process a refund, see Process a Whole or Partial Refund.

 
To process the payments, click the "Process Outstanding Balances" option at the top of the grid.  A new dialog opens:
  Processing Balances 2

 Once the Process Outstanding Balances button is clicked, Boomer will attempt to charge the card on file. 
 

If an order does not have a card on file, it will not be able to be processed with this method.