Secure Quick Pay Check Out Step by Step

Overview

Secure Quick Pay lets customers pay an event’s outstanding balance using an event-specific payment link. Customers can open the link from an email, scan a QR code, or receive it by text message.

Customers do not need to log in to your Boomer store to make a payment.

Providing the Payment Link

To use Secure Quick Pay, the customer needs the payment link for the event. You can provide it in three ways:

  1. Email: Send an email from Boomer using a Secure Quick Pay email template. Two templates are available, depending on whether the customer is a contact set up in the event. See E-Mail Template Samples for an example. Anyone with the link can pay the outstanding balance without logging in to your Boomer store.
  2. QR code: Provide a QR code on signage at the show site for customers to scan. Anyone with the link can pay the outstanding balance without logging in to your Boomer store. See QR Code Generator for Secure Quick Pay for instructions.
  3. Text message: Text payment requests require a separate account with Twilio, a third-party text messaging provider independent of Boomer. Twilio’s pricing is modest, but the sign-up process can take time. To learn more, contact support@tellingstone.com.

The Customer Experience

The customer clicks a Pay Now link in an email or scans a QR code to open the event-specific payment page. They then follow these steps:

  1. The customer enters a booth number, name, and email address on the Secure Quick Pay homepage.

    Secure Quick Pay landing page

  2. The booth number displays any outstanding unpaid balances. The customer’s name and email do not need to match a contact in Boomer.

    Outstanding balances displayed after entering a booth number

  3. The customer can select a specific order or pay all outstanding orders for the event.

    Selecting one or more orders to pay

  4. After selecting Next: Pay for Selected Orders, the customer reviews the total balance and clicks Accept Terms and Make Payment.

    Total balance and payment confirmation

  5. The payment page displays the credit card fields configured in your Authorize.net account. See Secure Quick Pay Authorize.net Set-Up for instructions on configuring these fields.

    Secure Quick Pay payment form Entering credit card information

A confirmation page shows which orders were paid. If your system has a customer payment trigger, the order contact for each paid order receives a payment confirmation.

Secure Quick Pay payment confirmation page

Card on File

  • You can save a card on file when you are the order contact.
  • If you pay as the order contact and no card is on file, your card will be saved when you make the payment.
  • If a card is already on file, it will not be overwritten.